Handbook of service description [electronic resource] : USDL and its methods / Alistair Barros, Daniel Oberle, editors.
Material type: TextPublication details: New York : Springer, 2012Description: xxv, 538 p. : ill. (some col.)Subject(s): Service industries -- Handbooks, manuals, etc | MacroeconomicsGenre/Form: Electronic books.LOC classification: HD9980.5 | .H36 2012Online resources: Click to ViewIncludes bibliographical references.
pt. 1. State of the art -- pt. 2. USDL-Meta-model -- pt. 3. USDL-Methods -- pt. 4. USDL-Evaluation.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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