Service science [electronic resource] : design for scaling and transformation / Cheng Hsu.

By: Hsu, Cheng, 1951-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: Singapore ; Hackensack, NJ : World Scientific, c2009Description: xiv, 302 p. : illSubject(s): Multidisciplinary design optimization | Engineering services marketing | Service industries -- Design | System design -- Information resourcesGenre/Form: Electronic books.LOC classification: TA174 | .H78 2009Online resources: Click to View
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Includes bibliographical references (p. 287-296) and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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