Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis.

By: Goetsch, David LContributor(s): Davis, Stanley, 1931-Material type: TextTextPublication details: Boston : Pearson, c2013Edition: 7th edDescription: xii, 456 p. : ill. ; 29 cmISBN: 9780132558983; 013255898XSubject(s): Total quality managementDDC classification: 658.4/013 GOE LOC classification: HD62.15 | .G64 2013
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658.4/013 GOE (Browse shelf (Opens below)) Available 013631
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Includes index.

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