TQM and ISO 9000 for architects and designers / Charles Nelson ; illustrations by Michael Lindell.

By: Nelson, CharlesMaterial type: TextTextPublication details: New York : McGraw-Hill, c1996Description: xiv, 317 p. : ill. ; 24 cmISBN: 9780070462779Other title: TQM and ISO nine thousand for architects and designersSubject(s): Architectural services marketing -- United States -- Quality control | Total quality management | ISO 9000 Series StandardsDDC classification: 720/.68/5 NEL LOC classification: NA1996 | .N45 1996
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720/.68/5 NEL (Browse shelf (Opens below)) Available 013151
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Includes bibliographical references (p. 313-314) and index.

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