Proceedings of the 3rd International Conference on Business and Engineering Management (IConBEM 2022).

By: Bhawika, Gita WidiContributor(s): Handiwibowo, Gogor Arif | Nareswari, Ninditya | Sugihartanto, Mushonnifun FaizMaterial type: TextTextSeries: Advances in Economics, Business and Management Research SeriesPublisher: Dordrecht : Atlantis Press (Zeger Karssen), 2023Copyright date: �2023Edition: 1st edDescription: 1 online resource (317 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9789464632163Genre/Form: Electronic books.Additional physical formats: Print version:: Proceedings of the 3rd International Conference on Business and Engineering Management (IConBEM 2022)LOC classification: HB1-846.8Online resources: Click to View
Contents:
Intro -- Message from the Conference Chair -- Preface -- Organization -- Contents -- Peer-Review Statements -- 1 Review Procedure -- 2 Quality Criteria -- 3 Key Metrics -- Understanding the Influence of Product Recommendation and User Generated Content on Customer Loyalty of Beauty-Techs in Indonesia -- 1 Introduction -- 2 Overview of Beauty Tech and Social Shopping Community -- 3 Research Model -- 4 Methods -- 4.1 Survey Instrument -- 4.2 Data Collection -- 4.3 Selection of Methods and Software -- 4.4 Measurement Model (Outer) Evaluation -- 4.5 Structural Model (Inner) Evaluation -- 4.6 Hypothesis Testing -- 5 Result -- 5.1 Hypothesis Testing Result -- 5.2 Moderating Effect with Interaction Test -- 5.3 Customer Behavior Analysis Based on the SSC Platform Used -- 6 Discussion -- 6.1 Theoretical Implication -- 6.2 Practical Implication -- 7 Conclusion -- 8 Limitation -- Appendix -- Appendix 1 Variable Table -- Appendix 2 Cross Loading Model -- Appendix 3 Research Hypothesis -- Appendix 4 Moderation Test Hypothesis -- Appendix 5 Hypothesis Test Result and Moderation -- References -- The Effect of Social Media Interaction on Repurchase Intention: The Mediation Role of Parasocial Interaction &amp -- Celebrity Attachment. Study on BTS and Samsung Smartphone -- 1 Introduction -- 2 Theoretical Development -- 2.1 Social Media Interaction -- 2.2 Parasocial Interaction -- 2.3 Celebrity Attachment -- 2.4 Repurchase Intention -- 2.5 Social Media Interaction Role in Influencing Parasocial Interaction and Celebrity Attachment -- 2.6 Celebrity Attachment Affects Brand Credibility, Brand Trust and Brand Attractiveness -- 2.7 Brand Credibility, Brand Trust and Brand Attractiveness Affect Repurchase Intention -- 2.8 The Moderating Role of Need to Belong -- 3 Method -- 4 Results and Discussion -- 4.1 Measurement Model -- 4.2 Structural Model -- 5 Conclusion.
5.1 Managerial Implications -- 5.2 Limitations -- 5.3 Future Research Sugesstions -- References -- The Effect of Social Media Marketing Activities on Revisit Intention at the Coffee Shop in Indonesia -- 1 Introduction -- 2 Theoretical Background and Hypotesis Development -- 2.1 S-O-R Theory -- 2.2 Social Media Marketing Activities and Revisit Intention -- 2.3 Brand Consciousness and Brand Loyalty -- 2.4 Brand Trust, Brand Loyalty and Revisit Intention -- 3 Methodology -- 4 Results and Discussion -- 4.1 Measurement and Structural Model -- 5 Conclusion -- 5.1 Managerial Implications -- 5.2 Limitations -- 5.3 Future Studies -- References -- Study of the Influence of Augmented Reality Toward Consumer's Satisfaction and Repurchase Intention -- 1 Introduction -- 2 Literature Review -- 2.1 M-Commerce -- 2.2 Augmented Reality -- 3 Research Model -- 3.1 Performance Expectancy (PE) -- 3.2 Effort Expectancy (EE) -- 3.3 Facilitating Conditions (FC) -- 3.4 Social Influence (SI) -- 3.5 Hedonic Motivation (HM) -- 3.6 Repurchase Intention (RPI) -- 4 Research Method -- 5 Result -- 5.1 Descriptive Statistics -- 5.2 Measurement Model -- 5.3 Anova -- 5.4 Structural Model -- 6 Math and Equations -- 6.1 Expert and Novice Consumers -- 6.2 Key Findings -- 6.3 Theoretical Implication -- 6.4 Practical Implications -- 7 Conclusion -- 8 Limitation -- References -- Strategies to Choose Financial Technology for Households -- 1 Introduction -- 2 Literature Review -- 2.1 Financial Technology (FinTech) -- 2.2 Financial Literacy -- 2.3 Financial Inclusion -- 2.4 The Purpose and Benefit of Financial Inclusion -- 2.5 Policies Regarding Credit Cards and Online Loans -- 3 Methods -- 4 Result and Discussion -- 4.1 Illegal Online Loan Development -- 4.2 Constraints to Mitigation Against the Rise of Illegal FinTech -- 4.3 Financial Literacy and Consumer Consumptive Behaviour in Community.
4.4 Factors That Influence How Households Experience Over-indebtedness -- 5 Conclusion -- References -- The Impact of COVID-19 Pandemic on Organizational Buying Behaviour: MICE in Three-Star Hotel from Indonesia -- 1 Introduction -- 2 Overview -- 2.1 Organizational Buying Process -- 2.2 Organizational Buying Center -- 2.3 Forces Influences Buying Process -- 3 Research Method -- 3.1 Research Approach -- 3.2 Data Sources -- 3.3 Collection -- 3.4 Data Analysis -- 4 Result and Discussion -- 4.1 Government Segment -- 4.2 Logistic and Construction Segment -- 4.3 Wedding Organizer Segment -- 4.4 Event Organizer Segment -- 4.5 Travel Agent Segment -- 5 Conclusions -- References -- Designing an Integrated Logistics Information System -- 1 Introduction -- 2 Literature Review -- 2.1 Logistics Management -- 2.2 Transportation Management System -- 2.3 Modeling -- 3 Analysis of Business Situation -- 4 Business Solution -- 4.1 Use Case Diagram -- 4.2 Flowchart Diagram -- 4.3 Prototype System -- 5 Conclusion -- 6 Further Research -- References -- Factors Influence Satisfaction and Continuance Intention of Chatbot Users -- 1 Introduction -- 2 Style Palette -- 2.1 Chatbot -- 2.2 Satisfaction and Continuance Intention -- 2.3 Expectation-Confirmation Model (ECM) -- 2.4 Information System Success (ISS) Model -- 2.5 Technology Acceptance Model (TAM) -- 2.6 Need for Interaction with a Service Employee -- 3 Conceptual Framework and Hypothesis -- 4 Methodology -- 5 Analysis and Result -- 5.1 Reliability and Validity -- 5.2 Hypothesis Testing -- 5.3 Structural Model Analysis -- 6 Discussion -- 7 Implications -- References -- The Effect of Ship Docking Variable Configuration on Ferry Docking Time -- 1 Introduction -- 2 Literature Review -- 3 Methods -- 3.1 Literature Review -- 3.2 Research Variable -- 3.3 Building Variable Network Model -- 3.4 ANP Analysis.
3.5 Determine Priorities Variable -- 3.6 Building Variable Configuration Variation Models -- 3.7 Regression Analysis -- 4 Result -- 4.1 Weighting Result (ANP) -- 4.2 Regression Analysis -- 5 Discussion -- 5.1 Ship Docking Variable Configuration -- 6 Conclusion -- 7 Managerial Implications -- References -- Designing Crowdfunding Platform Business Model (Study Case: DonasiAja) -- 1 Introduction -- 2 Literature Review -- 2.1 Crowdfunding -- 2.2 Business Model -- 2.3 Platform Business Model -- 3 Methodology -- 4 Result -- 4.1 Platform Ecosystem -- 4.2 Platform Business Model -- 5 Conclusion -- References -- Implementation of SOR Framework on Omnishoppers' Loyalty from Channel Integration Quality Perspective -- 1 Introduction -- 2 Overview -- 2.1 Omnichannel -- 2.2 Channel Integration Quality -- 2.3 Perceived Empowerment -- 2.4 Trust-Commitment Theory -- 2.5 Customer Loyalty -- 2.6 SOR Framework -- 3 Research Model -- 3.1 Channel Integration Quality and Perceived Empowerment -- 3.2 Channel Integration Quality and Trust- Commitment -- 3.3 Perceived Empowerment and Customer Loyalty -- 3.4 Trust-Commitment and Customer Loyalty -- 4 Methods -- 4.1 Data Collection -- 4.2 Measure -- 5 Results -- 5.1 Measurement Model -- 5.2 Structural Model -- 6 Discussion -- 7 Conclusions -- 8 Limitation -- References -- Implementation of Push-Pull Mooring Framework on Webrooming and Showrooming Behavior in Omnichannel -- 1 Introduction -- 2 Literature Review -- 2.1 Supply Chain Management -- 2.2 Retailing -- 2.3 Omnichannel -- 2.4 Push Pull Mooring Framework -- 2.5 Partial Least Square -- 2.6 Hypotheses Development -- 3 Methodology -- 3.1 Sample and Data Collection -- 3.2 Measurement -- 4 Analysis and Results -- 4.1 Participant Characteristics -- 4.2 Measurement Model Evaluation -- 4.3 Structural Model Evaluation -- 5 Discussion -- 5.1 Hypothesis Testing.
5.2 Discussion of Hypothesis Results -- 6 Conclusions -- References -- Use Of Pt/Mesoporous Silica from Silica Beach Sand for Hydrocracking of Castor Oil and Reusability -- 1 Introduction -- 2 Methods -- 2.1 Materials -- 2.2 Methods for Sample Preparation -- 2.3 Preparation Catalyst -- 2.4 Characterization -- 3 Results and Discussion -- 3.1 Characterization of Pt/MS Catalyst -- 3.2 Acidity Test -- 3.3 Gas Sorption Analysis -- 3.4 Catalyst Crystallinity -- 3.5 Characterization Pt/MS Catalyst with SEM -- 3.6 Catalytic Activity -- 3.7 The Reusability of MS, Pt/MS5, Pt/SBA-15 Catalyst for Hydrocracking of Castor Oil -- 4 Conclusion -- References -- Review on the Competency of Evaluators at Information Technology Product Security Testing Laboratory Based on SNI ISO/IEC 19896-3:2018 -- 1 Introduction -- 2 Overview -- 2.1 Conformity Assessment -- 2.2 Sni Iso/iec 17025:2017 -- 2.3 Sni Iso/iec 19896-3:2018 -- 3 Research Model -- 4 Result -- 4.1 Knowledge -- 4.2 Skill -- 4.3 Experience -- 4.4 Education -- 4.5 Education -- 5 Conclusion -- References -- Developing Ordering Management System in an Indonesian Multinational Packaging Machinery Company -- 1 Introduction -- 2 Literature Review -- 2.1 Information System Development (ISD) -- 2.2 Requirements Engineering (RE) -- 2.3 Software Requirements Specification (SRS) -- 2.4 Software Development Life Cycle (SDLC) -- 2.5 Unified Modelling Language (UML) -- 2.6 User Acceptance Test (UAT) -- 3 Research Methodology -- 4 Result and Discussion -- 4.1 Company Profile -- 4.2 Problem Identification -- 4.3 Research Design -- 4.4 Ordering System Development -- 5 Conclusion and Recommendation -- 5.1 Conclusion -- 5.2 Recommendation -- References -- How Entrepreneurship and Internship Programs Attracted Millenial Students -- 1 Introduction -- 2 Literature Review -- 2.1 Entrepreneurship of Young People in Indonesia.
2.2 MBKM's Entrepreneurship and Internship Program for Accounting Student's Program of Accounting Department.
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Intro -- Message from the Conference Chair -- Preface -- Organization -- Contents -- Peer-Review Statements -- 1 Review Procedure -- 2 Quality Criteria -- 3 Key Metrics -- Understanding the Influence of Product Recommendation and User Generated Content on Customer Loyalty of Beauty-Techs in Indonesia -- 1 Introduction -- 2 Overview of Beauty Tech and Social Shopping Community -- 3 Research Model -- 4 Methods -- 4.1 Survey Instrument -- 4.2 Data Collection -- 4.3 Selection of Methods and Software -- 4.4 Measurement Model (Outer) Evaluation -- 4.5 Structural Model (Inner) Evaluation -- 4.6 Hypothesis Testing -- 5 Result -- 5.1 Hypothesis Testing Result -- 5.2 Moderating Effect with Interaction Test -- 5.3 Customer Behavior Analysis Based on the SSC Platform Used -- 6 Discussion -- 6.1 Theoretical Implication -- 6.2 Practical Implication -- 7 Conclusion -- 8 Limitation -- Appendix -- Appendix 1 Variable Table -- Appendix 2 Cross Loading Model -- Appendix 3 Research Hypothesis -- Appendix 4 Moderation Test Hypothesis -- Appendix 5 Hypothesis Test Result and Moderation -- References -- The Effect of Social Media Interaction on Repurchase Intention: The Mediation Role of Parasocial Interaction &amp -- Celebrity Attachment. Study on BTS and Samsung Smartphone -- 1 Introduction -- 2 Theoretical Development -- 2.1 Social Media Interaction -- 2.2 Parasocial Interaction -- 2.3 Celebrity Attachment -- 2.4 Repurchase Intention -- 2.5 Social Media Interaction Role in Influencing Parasocial Interaction and Celebrity Attachment -- 2.6 Celebrity Attachment Affects Brand Credibility, Brand Trust and Brand Attractiveness -- 2.7 Brand Credibility, Brand Trust and Brand Attractiveness Affect Repurchase Intention -- 2.8 The Moderating Role of Need to Belong -- 3 Method -- 4 Results and Discussion -- 4.1 Measurement Model -- 4.2 Structural Model -- 5 Conclusion.

5.1 Managerial Implications -- 5.2 Limitations -- 5.3 Future Research Sugesstions -- References -- The Effect of Social Media Marketing Activities on Revisit Intention at the Coffee Shop in Indonesia -- 1 Introduction -- 2 Theoretical Background and Hypotesis Development -- 2.1 S-O-R Theory -- 2.2 Social Media Marketing Activities and Revisit Intention -- 2.3 Brand Consciousness and Brand Loyalty -- 2.4 Brand Trust, Brand Loyalty and Revisit Intention -- 3 Methodology -- 4 Results and Discussion -- 4.1 Measurement and Structural Model -- 5 Conclusion -- 5.1 Managerial Implications -- 5.2 Limitations -- 5.3 Future Studies -- References -- Study of the Influence of Augmented Reality Toward Consumer's Satisfaction and Repurchase Intention -- 1 Introduction -- 2 Literature Review -- 2.1 M-Commerce -- 2.2 Augmented Reality -- 3 Research Model -- 3.1 Performance Expectancy (PE) -- 3.2 Effort Expectancy (EE) -- 3.3 Facilitating Conditions (FC) -- 3.4 Social Influence (SI) -- 3.5 Hedonic Motivation (HM) -- 3.6 Repurchase Intention (RPI) -- 4 Research Method -- 5 Result -- 5.1 Descriptive Statistics -- 5.2 Measurement Model -- 5.3 Anova -- 5.4 Structural Model -- 6 Math and Equations -- 6.1 Expert and Novice Consumers -- 6.2 Key Findings -- 6.3 Theoretical Implication -- 6.4 Practical Implications -- 7 Conclusion -- 8 Limitation -- References -- Strategies to Choose Financial Technology for Households -- 1 Introduction -- 2 Literature Review -- 2.1 Financial Technology (FinTech) -- 2.2 Financial Literacy -- 2.3 Financial Inclusion -- 2.4 The Purpose and Benefit of Financial Inclusion -- 2.5 Policies Regarding Credit Cards and Online Loans -- 3 Methods -- 4 Result and Discussion -- 4.1 Illegal Online Loan Development -- 4.2 Constraints to Mitigation Against the Rise of Illegal FinTech -- 4.3 Financial Literacy and Consumer Consumptive Behaviour in Community.

4.4 Factors That Influence How Households Experience Over-indebtedness -- 5 Conclusion -- References -- The Impact of COVID-19 Pandemic on Organizational Buying Behaviour: MICE in Three-Star Hotel from Indonesia -- 1 Introduction -- 2 Overview -- 2.1 Organizational Buying Process -- 2.2 Organizational Buying Center -- 2.3 Forces Influences Buying Process -- 3 Research Method -- 3.1 Research Approach -- 3.2 Data Sources -- 3.3 Collection -- 3.4 Data Analysis -- 4 Result and Discussion -- 4.1 Government Segment -- 4.2 Logistic and Construction Segment -- 4.3 Wedding Organizer Segment -- 4.4 Event Organizer Segment -- 4.5 Travel Agent Segment -- 5 Conclusions -- References -- Designing an Integrated Logistics Information System -- 1 Introduction -- 2 Literature Review -- 2.1 Logistics Management -- 2.2 Transportation Management System -- 2.3 Modeling -- 3 Analysis of Business Situation -- 4 Business Solution -- 4.1 Use Case Diagram -- 4.2 Flowchart Diagram -- 4.3 Prototype System -- 5 Conclusion -- 6 Further Research -- References -- Factors Influence Satisfaction and Continuance Intention of Chatbot Users -- 1 Introduction -- 2 Style Palette -- 2.1 Chatbot -- 2.2 Satisfaction and Continuance Intention -- 2.3 Expectation-Confirmation Model (ECM) -- 2.4 Information System Success (ISS) Model -- 2.5 Technology Acceptance Model (TAM) -- 2.6 Need for Interaction with a Service Employee -- 3 Conceptual Framework and Hypothesis -- 4 Methodology -- 5 Analysis and Result -- 5.1 Reliability and Validity -- 5.2 Hypothesis Testing -- 5.3 Structural Model Analysis -- 6 Discussion -- 7 Implications -- References -- The Effect of Ship Docking Variable Configuration on Ferry Docking Time -- 1 Introduction -- 2 Literature Review -- 3 Methods -- 3.1 Literature Review -- 3.2 Research Variable -- 3.3 Building Variable Network Model -- 3.4 ANP Analysis.

3.5 Determine Priorities Variable -- 3.6 Building Variable Configuration Variation Models -- 3.7 Regression Analysis -- 4 Result -- 4.1 Weighting Result (ANP) -- 4.2 Regression Analysis -- 5 Discussion -- 5.1 Ship Docking Variable Configuration -- 6 Conclusion -- 7 Managerial Implications -- References -- Designing Crowdfunding Platform Business Model (Study Case: DonasiAja) -- 1 Introduction -- 2 Literature Review -- 2.1 Crowdfunding -- 2.2 Business Model -- 2.3 Platform Business Model -- 3 Methodology -- 4 Result -- 4.1 Platform Ecosystem -- 4.2 Platform Business Model -- 5 Conclusion -- References -- Implementation of SOR Framework on Omnishoppers' Loyalty from Channel Integration Quality Perspective -- 1 Introduction -- 2 Overview -- 2.1 Omnichannel -- 2.2 Channel Integration Quality -- 2.3 Perceived Empowerment -- 2.4 Trust-Commitment Theory -- 2.5 Customer Loyalty -- 2.6 SOR Framework -- 3 Research Model -- 3.1 Channel Integration Quality and Perceived Empowerment -- 3.2 Channel Integration Quality and Trust- Commitment -- 3.3 Perceived Empowerment and Customer Loyalty -- 3.4 Trust-Commitment and Customer Loyalty -- 4 Methods -- 4.1 Data Collection -- 4.2 Measure -- 5 Results -- 5.1 Measurement Model -- 5.2 Structural Model -- 6 Discussion -- 7 Conclusions -- 8 Limitation -- References -- Implementation of Push-Pull Mooring Framework on Webrooming and Showrooming Behavior in Omnichannel -- 1 Introduction -- 2 Literature Review -- 2.1 Supply Chain Management -- 2.2 Retailing -- 2.3 Omnichannel -- 2.4 Push Pull Mooring Framework -- 2.5 Partial Least Square -- 2.6 Hypotheses Development -- 3 Methodology -- 3.1 Sample and Data Collection -- 3.2 Measurement -- 4 Analysis and Results -- 4.1 Participant Characteristics -- 4.2 Measurement Model Evaluation -- 4.3 Structural Model Evaluation -- 5 Discussion -- 5.1 Hypothesis Testing.

5.2 Discussion of Hypothesis Results -- 6 Conclusions -- References -- Use Of Pt/Mesoporous Silica from Silica Beach Sand for Hydrocracking of Castor Oil and Reusability -- 1 Introduction -- 2 Methods -- 2.1 Materials -- 2.2 Methods for Sample Preparation -- 2.3 Preparation Catalyst -- 2.4 Characterization -- 3 Results and Discussion -- 3.1 Characterization of Pt/MS Catalyst -- 3.2 Acidity Test -- 3.3 Gas Sorption Analysis -- 3.4 Catalyst Crystallinity -- 3.5 Characterization Pt/MS Catalyst with SEM -- 3.6 Catalytic Activity -- 3.7 The Reusability of MS, Pt/MS5, Pt/SBA-15 Catalyst for Hydrocracking of Castor Oil -- 4 Conclusion -- References -- Review on the Competency of Evaluators at Information Technology Product Security Testing Laboratory Based on SNI ISO/IEC 19896-3:2018 -- 1 Introduction -- 2 Overview -- 2.1 Conformity Assessment -- 2.2 Sni Iso/iec 17025:2017 -- 2.3 Sni Iso/iec 19896-3:2018 -- 3 Research Model -- 4 Result -- 4.1 Knowledge -- 4.2 Skill -- 4.3 Experience -- 4.4 Education -- 4.5 Education -- 5 Conclusion -- References -- Developing Ordering Management System in an Indonesian Multinational Packaging Machinery Company -- 1 Introduction -- 2 Literature Review -- 2.1 Information System Development (ISD) -- 2.2 Requirements Engineering (RE) -- 2.3 Software Requirements Specification (SRS) -- 2.4 Software Development Life Cycle (SDLC) -- 2.5 Unified Modelling Language (UML) -- 2.6 User Acceptance Test (UAT) -- 3 Research Methodology -- 4 Result and Discussion -- 4.1 Company Profile -- 4.2 Problem Identification -- 4.3 Research Design -- 4.4 Ordering System Development -- 5 Conclusion and Recommendation -- 5.1 Conclusion -- 5.2 Recommendation -- References -- How Entrepreneurship and Internship Programs Attracted Millenial Students -- 1 Introduction -- 2 Literature Review -- 2.1 Entrepreneurship of Young People in Indonesia.

2.2 MBKM's Entrepreneurship and Internship Program for Accounting Student's Program of Accounting Department.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2023. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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