Benchmarking in services [electronic resource] / guest editors, Jaideep G. Motwani and Victor E. Sower.

Contributor(s): Motwani, Jaideep G | Sower, Victor E | ProQuest (Firm)Material type: TextTextSeries: Benchmarking, an international journal ; v.13, no. 3Publication details: Bradford, England : Emerald Group Publishing, c2006Description: 163 pSubject(s): Benchmarking (Management) | Total quality managementGenre/Form: Electronic books.LOC classification: HD62.15 | .B46 2006Online resources: Click to View
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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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