What really matters [electronic resource] : service, leadership, people, and values / John Pepper.

By: Pepper, John, 1938-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: New Haven : Yale University Press, 2007Edition: 1st Yale University Press edDescription: xii, 305 p. : illSubject(s): Pepper, John, 1938- | Procter & Gamble Company -- History | Success in business | Organizational effectivenessGenre/Form: Electronic books.DDC classification: 338.6/7092 | B LOC classification: HD9999.S74 | P745 2007Online resources: Click to View
Contents:
Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
No physical items for this record