What really matters [electronic resource] : service, leadership, people, and values / John Pepper.

By: Pepper, John, 1938-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: New Haven : Yale University Press, 2007Edition: 1st Yale University Press edDescription: xii, 305 p. : illSubject(s): Pepper, John, 1938- | Procter & Gamble Company -- History | Success in business | Organizational effectivenessGenre/Form: Electronic books.DDC classification: 338.6/7092 | B LOC classification: HD9999.S74 | P745 2007Online resources: Click to View
Contents:
Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose.
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"Material from this book was first published in an earlier edition by Procter & Gamble in 2005"--T.p. verso.

Perspectives from the president, CEO, and chairman of Procter & Gamble.

Includes bibliographical references (p. [283]-288) and index.

Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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