Root cause analysis handbook : a guide to efficient and effective incident investigation / by ABS Consulting ; Lee N. Vanden Heuvel [and five others].

Contributor(s): Vanden Heuvel, Lee N | ABS ConsultingMaterial type: TextTextPublisher: Brookfield, Connecticut : Rothstein Associates Inc., [2008]Copyright date: 2008Edition: Third editionDescription: 1 online resource (320 pages) : illustrationsContent type: text Media type: computer Carrier type: online resourceISBN: 9781931332729Subject(s): Quality control -- Data processing | Industrial accidents -- Investigation | Critical incident techniqueGenre/Form: Electronic books.Additional physical formats: Print version:: Root cause analysis handbook : a guide to efficient and effective incident investigation.DDC classification: 658.5/620285 LOC classification: TS156 | .R665 2008Online resources: Click to View
Contents:
section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.
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section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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