Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.

Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: Washington, D.C. : National Academy Press, 1994Description: xiii, 270 p. : illSubject(s): Information technology | Service industries -- AutomationGenre/Form: Electronic books.LOC classification: HC79.I55 | I5396 1994Online resources: Click to View
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Includes bibliographical references.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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