Consumer-centric healthcare [electronic resource] : opportunities and challenges for providers / Colin B. Konschak and Lindsey P. Jarrell.
Material type: TextSeries: Management series (Ann Arbor, Mich.)Publication details: Chicago, Ill. : Health Administration Press, c2011Description: xiii, 218 pISBN: 9781567934304 (electronic bk.)Subject(s): Medical care -- United States -- Marketing | Preferred provider organizations (Medical care) -- United States -- Marketing | Health maintenance organizations -- United States -- Marketing | Patient satisfaction -- United StatesGenre/Form: Electronic books.DDC classification: 362.1068/8 LOC classification: RA410.56 | .K66 2011Online resources: Click to ViewIncludes bibliographical references and index.
The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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