Phone clones [electronic resource] : authenticity work in the transnational service economy / Kiran Mirchandani.

By: Mirchandani, Kiran, 1968-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: Ithaca : ILR Press, 2012Description: x, 174 pSubject(s): Call center agents -- India -- Social conditions | Service industries workers -- India -- Social conditions | Customer services -- Social aspects -- India | International business enterprises -- Social aspects -- India | Intercultural communication -- India | Identity (Psychology) -- IndiaGenre/Form: Electronic books.DDC classification: 381 LOC classification: HE8789.I4 | M57 2012Online resources: Click to View
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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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