Disintegrating democracy at work [electronic resource] : labor unions and the future of good jobs in the service economy / Virginia Doellgast.

By: Doellgast, Virginia Lee, 1976-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: Ithaca : ILR Press, 2012Description: xviii, 248 pSubject(s): Call centers -- United States | Call centers -- Germany | Telecommunication -- Employees -- Labor unions -- United States | Telecommunication -- Employees -- Labor unions -- Germany | Service industries workers -- Labor unions -- United States | Service industries workers -- Labor unions -- Germany | Industrial management -- Employee participation -- United States | Industrial management -- Employee participation -- GermanyGenre/Form: Electronic books.DDC classification: 331.88/11000943 LOC classification: HE8789.U6 | D64 2012Online resources: Click to View
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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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