Understanding, managing, and implementing quality [electronic resource] : frameworks, techniques and cases / edited by Jiju Antony and David Preece.
Material type: TextPublication details: London : Routledge, 2002Description: xxii, 232 p. : illSubject(s): Total quality management | ManagementGenre/Form: Electronic books.LOC classification: HD62.15 | .A58 2002Online resources: Click to ViewNo physical items for this record
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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