Face it [electronic resource] : recognizing and conquering the hidden fear that drives all conflict at work / Art Horn.

By: Horn, Art, 1954-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: New York : American Management Association, c2004Description: viii, 232 pSubject(s): Conflict management | Employees -- Psychology | Interpersonal relations | Psychology, IndustrialGenre/Form: Electronic books.DDC classification: 650.1/3 LOC classification: HF5548.8 | .H63 2004Online resources: Click to View
Contents:
The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.
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Includes bibliographical references (p. 226-227) and index.

The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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