How libraries and librarians help [electronic resource] : a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.
Material type: TextPublication details: Chicago : American Library Association, 2005Description: x, 183 p. : illSubject(s): Libraries -- Evaluation | Libraries -- United States -- Evaluation | Public services (Libraries) -- Evaluation | Public services (Libraries) -- United States -- Evaluation | Public libraries -- United States -- Evaluation -- Case studies | Libraries and community -- United StatesGenre/Form: Electronic books.DDC classification: 027 LOC classification: Z685.85 | .D87 2005Online resources: Click to ViewIncludes bibliographical references and index.
The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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