Management systems and organizational performance [electronic resource] : the quest for excellence beyond ISO9000 / Martin F. Stankard.
Material type: TextPublication details: Westport, Conn. : Quorum Books, 2002Description: xviii, 323 p. : illSubject(s): Organizational effectiveness | System analysis | Organizational learning | ISO 9000 Series StandardsGenre/Form: Electronic books.DDC classification: 658.4/013 LOC classification: HD58.9 | .S7385 2002Online resources: Click to ViewNo physical items for this record
Includes bibliographical references (p. [305]-309) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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