Human drama Inc. : emotional intelligence in the workplace / Neeta Mohla.
Material type: TextPublisher: Thousand Oaks : SAGE Publications India Pvt Ltd, 2015Description: 1 online resource (189 pages) : illustrationsContent type: text Media type: computer Carrier type: online resourceISBN: 9789351502913 (e-book)Subject(s): Emotional intelligence | Social interaction | Self-presentation | SuccessGenre/Form: Electronic books.Additional physical formats: Print version:: Human drama Inc. : emotional intelligence in the workplace.DDC classification: 158.7 LOC classification: BF576 | .M64 2015Online resources: Click to ViewForeword / by Abad Ahmad -- Acknowledgements -- Act 1. Knowing the script : do you understand your character and role? -- Scene 1 Looking into the mirror -- Scene 2 Recognising your reflection -- Scene 3 Getting in sync with reality -- Scene 4 Becoming your own best friend -- Act 2. Lights! camera! action! : are you staying on track? -- Scene 1 Taking a deep breath -- Scene 2 Looking before you leap -- Scene 3 Believing in yourself -- Scene 4 Going with the flow -- Scene 5 Navigating daily obstacles -- Act 3. Winning awards : are you driving and enjoying your success? -- Scene 1 Staying away from the dark side -- Scene 2 Striving to realise your potential -- Scene 3 Having a positive approach to life and enjoying yourself -- Act 4. Cast and crew : are you working in tandem with the team? -- Scene 1 Reaching out and creating connections -- Scene 2: The power of true communication -- Act 5. Encore! are you building strong equations? -- Scene 1 Building bridges, not walls -- Scene 2 Becoming part of a larger whole -- Emotional intelligence in action -- Emotional intelligence and change -- Emotional intelligence and conflict -- Emotional intelligence and customer service -- Emotional intelligence and productivity -- Emotional intelligence and performance management -- Emotional intelligence and inspiration -- Conclusion -- About the author.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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