The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.

By: Loeffler, Bruce [author.]Contributor(s): Church, Brian T [author.]Material type: TextTextPublisher: Hoboken, New Jersey : Wiley, 2015Copyright date: 2015Description: 1 online resource (307 pages) : illustrationsContent type: text Media type: computer Carrier type: online resourceISBN: 9781119028673; 9781119028772Subject(s): Walt Disney Company | Customer services | Customer relationsGenre/Form: Electronic books.Additional physical formats: Print version:: Experience : the 5 principles of Disney service and relationship excellence.DDC classification: 384.80979494 LOC classification: PN1999.W27 | .L644 2015Online resources: Click to View
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Includes index.

Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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