Measuring ITSM : a reference of configuration items and building blocks for a comprehensive IT service management infrastructure / Randy A Steinberg

By: Steinberg, Randy AMaterial type: TextTextPublication details: Bloomington, Ind. : Trafford Publishing, 2014Description: 349 p. : ill. ; 23 cmISBN: 9781490719573Subject(s): Information technology -- Management | Support services (Management) | Computer technical supportLOC classification: QA76.9 A73 | .S76 2014
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
BOOK BOOK UNIMY
PJ Library
TB QA76.9 A73 .S76 2014 (Browse shelf (Opens below)) 1 Available 102316
BOOK BOOK UNIMY
PJ Library
TB QA76.9 A73 .S76 2014 (Browse shelf (Opens below)) 2 Available 102317
BOOK BOOK UNIMY
PJ Library
TB QA76.9 A73 .S76 2014 (Browse shelf (Opens below)) 3 Available 102318
Total holds: 0

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