Service science : the foundations of service engineering and management / Robin G. Qiu.

By: Qiu, Robin G [author.]Material type: TextTextPublisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Description: 1 online resource (333 pages) : illustrations (some color), chartsContent type: text Media type: computer Carrier type: online resourceISBN: 9781118551837Subject(s): Service industries | Service life (Engineering) | Industrial engineeringGenre/Form: Electronic books.Additional physical formats: Print version:: Service science : the foundations of service engineering and management.DDC classification: 658 LOC classification: HD9980.5 | .Q28 2014Online resources: Click to View
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Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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