Business process change : a business process management guide for managers and process professionals / Paul Harmon ; foreword by Tom Davenport ; acquiring editor Andrea Dierna ; designer Russell Purdy.

By: Harmon, Paul, 1942- [author.]Contributor(s): Davenport, Tom [author of introduction, etc.] | Dierna, Andrea [editor.] | Purdy, Russell [designer.]Material type: TextTextPublisher: Waltham, Massachusetts : Elsevier, 2014Copyright date: 2014Edition: Third editionDescription: 1 online resource (525 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9780128005224Subject(s): Electronic commerce | Organizational change | System designGenre/Form: Electronic books.Additional physical formats: Print version:: Business process change : a business process management guide for managers and process professionals.DDC classification: 658.406 LOC classification: HF5548.32 | .H367 2014Online resources: Click to View
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Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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