Essential communications skills for managers. (Record no. 279961)

MARC details
000 -LEADER
fixed length control field 05377nam a2200841 i 4500
001 - CONTROL NUMBER
control field EBC4790176
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240121105656.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cnu||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170202s2017 nyu foa 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781631576560
Qualifying information paperback
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781631576577
Qualifying information (electronic bk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC4790176
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL4790176
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr11332749
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL988888
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)970636089
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD30.3
Item number .S2542 2017
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name St. John, Walter,
-- author.
245 10 - TITLE STATEMENT
Title Essential communications skills for managers.
Number of part/section of a work Volume II,
Name of part/section of a work A practical guide for communicating effectively with all people in all situations /
Statement of responsibility, etc. Walter St. John, Ben Haskell.
246 30 - VARYING FORM OF TITLE
Title proper/short title Practical guide for communicating effectively with all people in all situations.
250 ## - EDITION STATEMENT
Edition statement First edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York, New York (222 East 46th Street, New York, NY 10017) :
Name of producer, publisher, distributor, manufacturer Business Expert Press,
Date of production, publication, distribution, manufacture, or copyright notice 2017.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (x, 216 pages)
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Source rdacarrier
490 1# - SERIES STATEMENT
Series statement Corporate communication collection,
International Standard Serial Number 2156-8170
500 ## - GENERAL NOTE
General note Includes index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Section 1. Topic 1. Sending effective messages -- Section 2. The four methods of communicating -- Topic 2. Tips for speaking effectively -- Topic 3. Delivering your speech -- Topic 4. Presiding over the question and answer period -- Topic 5. Overcoming speaker anxiety -- Topic 6. Introducing guest speakers properly -- Topic 7. Tips for listening effectively -- Topic 8. Using and interpreting body language -- Topic 9. Tips for writing effectively -- Topic 10. E-mail: do's and don'ts -- Topic 11. Editing techniques -- Topic 12. Proofreading methods -- Topic 13. Tips for reading effectively -- Section 3. Planning and conducting productive meetings -- Topic 14. Planning a meeting -- Topic 15. Conducting a meeting -- Topic 16. Contributing as a meeting participant -- Topic 17. Holding better one-on-one meetings -- Topic 18. Improving video and teleconferencing -- Section 4. Communicating skills for dealing with special situations -- Topic 19. Interviewing job applicants -- Topic 20. Orientating new employees -- Topic 21. Training people for the job -- Topic 22. Developing performance objectives, standards, and priorities of an organization -- Topic 23. Creating and agreeing on job descriptions -- Topic 24. Negotiating one-on-one -- Topic 25. Compromising to reach agreement -- Topic 26. Evaluating employee performance -- Topic 27. Coaching employees to improve performance -- Topic 28. Writing impressive news releases -- Topic 29. Communicating clearly with a diverse group of employees -- Topic 30. Communicating effectively with male and female employees -- Topic 31. Using sex fair language -- Section 5. Topic 32. Communicating attitudes and techniques for coping competently with difficult employees -- Index.
506 1# - RESTRICTIONS ON ACCESS NOTE
Terms governing access Access restricted to authorized users and institutions.
520 3# - SUMMARY, ETC.
Summary, etc. The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes. Each topic is divided into "Things to Know" and "Things to Do."
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Title from PDF title page (viewed on February 2, 2017).
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication in management.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Reading Tips
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Persuasive Communication
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Managerial Communications
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Management Skills
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Managerial Performance
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Listening Tips
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Gender-Neutral
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Diversity Communication
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Conflict Resolution
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication Skills
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication Reference Guide for Managers
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication Mistakes
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication Guide for Managers
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication Fundamentals
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication Effectiveness for Managers
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating under Stress
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating Strategies
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communication
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating with Employees
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating in the Workplace
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating in a Crisis
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating for Managers
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Communicating Effectively
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Writing Tips
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Workplace Communications
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Workplace Situations
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Speechmaking
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Speaking Confidently
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Haskell, Ben,
Relator term author.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
International Standard Book Number 9781631576560
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ProQuest (Firm)
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Corporate communication collection.
International Standard Serial Number 2156-8170
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=4790176">https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=4790176</a>
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