Business Communication Essentials, Global Edition /

Courtland L. Bovee

Business Communication Essentials, Global Edition / Courtland L Bovée; John V Thill - 7th ed. - Harlow : Pearson Education Limited, 2016. - 522 pages.

1. Professional Communication in Today's Digital, Social, Mobile World 2. Collaboration, Interpersonal Communication, and Business Etiquette 3. Planning Business Messages 4. Writing Business Messages 5. Completing Business Messages 6. Crafting Messages for Digital Channels 7. Writing Routine and Positive Messages 8. Writing Negative Messages 9. Writing Persuasive Messages 10. Understanding and Planning Reports and Proposals 11. Writing and Completing Reports and Proposals 12. Developing and Delivering Business Presentations 13. Building Careers and Writing Resumes 14. Applying and Interviewing for Employment Appendix A. Format and Layout of Business Documents Appendix B. Documentation of Report Sources Appendix C. Correction Symbols Handbook of Grammar, Mechanics, and Usage Answer Key Index

9781292093260 

651.7