Managing quality managerial and critical perspectives /
Kelemen, Mihaela, 1968-
Managing quality managerial and critical perspectives / [electronic resource] : Mihaela Kelemen. - London ; Thousand Oaks : SAGE Publications, 2003. - xi, 209 p. : ill.
Includes bibliographical references (p. [186]-199) and index.
pt. 1. Theoretical perspectives on quality -- pt. 2. Practical approaches to quality -- pt. 3. Consequences of quality -- pt. 4. Case studies on quality management.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9780857022288 (electronic bk.)
Total quality management.
Total quality management--Great Britain.
Total quality management--Great Britain--Case studies.
Electronic books.
HD62.15 / .K453 2003
658.4010941
Managing quality managerial and critical perspectives / [electronic resource] : Mihaela Kelemen. - London ; Thousand Oaks : SAGE Publications, 2003. - xi, 209 p. : ill.
Includes bibliographical references (p. [186]-199) and index.
pt. 1. Theoretical perspectives on quality -- pt. 2. Practical approaches to quality -- pt. 3. Consequences of quality -- pt. 4. Case studies on quality management.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9780857022288 (electronic bk.)
Total quality management.
Total quality management--Great Britain.
Total quality management--Great Britain--Case studies.
Electronic books.
HD62.15 / .K453 2003
658.4010941