The new bureaucracy quality assurance and its critics /
Travers, Max.
The new bureaucracy quality assurance and its critics / [electronic resource] : Max Travers. - Bristol, UK : Policy Press, 2007. - vi, 202 p.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Total quality management in government.
Public administration--Quality control.
Organizational change.
Electronic books.
JF1525.T67 / T73 2007
The new bureaucracy quality assurance and its critics / [electronic resource] : Max Travers. - Bristol, UK : Policy Press, 2007. - vi, 202 p.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Total quality management in government.
Public administration--Quality control.
Organizational change.
Electronic books.
JF1525.T67 / T73 2007