Putting citizens first : engagement in policy and service delivery for the 21st century /

Putting citizens first : engagement in policy and service delivery for the 21st century / Putting citizens first : engagement in policy and service delivery for the twenty-first century Evert A. Lindquist, Sam Vincent and John Wanna (eds.). - 1 online resource (220 pages) : illustrations, color maps

9781922144348


Public administration--Citizen participation.
Public administration--Technological innovations.


Electronic books.

JF1601 / .P88 2013