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Grigg, Neil S.

The water workforce recruiting & retaining high-performance employees / [electronic resource] : Water workforce : recruiting and retaining high-performance employees Neil Grigg and Mary Zenzen. - 1st ed. - Denver, Colo. : American Water Works Association, c2009. - xvi, 228 p. : ill., ports.

Includes bibliographical references and index.

Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN: 9781613000861 (electronic bk.)

LCCN:

Subjects--Topical Terms:
Water utilities.
Labor supply.
Organizational learning.
Knowledge management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD4456 / .G754 2009

Dewey Class. No.: 363.6/10683