Instant messaging rules a business guide to managing policies, security, and legal issues for safe IM communication /
Flynn, Nancy, 1956-
Instant messaging rules a business guide to managing policies, security, and legal issues for safe IM communication / [electronic resource] : Nancy Flynn. - New York : American Management Association, c2004. - xii, 210 p.
Includes bibliographical references and index.
The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Instant messaging.
Electronic mail messages.
Business communication.
Electronic books.
HE7551 / .F59 2004
651.8/469
Instant messaging rules a business guide to managing policies, security, and legal issues for safe IM communication / [electronic resource] : Nancy Flynn. - New York : American Management Association, c2004. - xii, 210 p.
Includes bibliographical references and index.
The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Instant messaging.
Electronic mail messages.
Business communication.
Electronic books.
HE7551 / .F59 2004
651.8/469