An action plan for outcomes assessment in your library

Hernon, Peter.

An action plan for outcomes assessment in your library [electronic resource] / Outcomes assessment in your library Peter Hernon, Robert E. Dugan. - Chicago : American Library Association, 2002. - xi, 191 p. : ill.

Includes bibliographical references (p. 186-187) and index.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.




Academic libraries--Evaluation.--United States
Universities and colleges--Accreditation--United States.
Competency-based education--United States.


Electronic books.

Z675.U5 / H54 2002

027.7/0973