Demonstrating results using outcome measurement in your library /

Rubin, Rhea Joyce.

Demonstrating results using outcome measurement in your library / [electronic resource] : Rhea Joyce Rubin for the Public Library Association. - Chicago : American Library Association, c2006. - xvi, 160 p. : ill. - PLA results series . - PLA results series. .

Includes bibliographical references and index.

What, when, and why of outcome measurement -- Determine outcomes -- Make the outcomes measurable -- Design the data plan -- Prepare for implementation -- Make the most of your results.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Library planning.
Library planning--United States.
Public libraries--Planning.
Public libraries--Planning.--United States
Public services (Libraries)--Evaluation.
Public services (Libraries)--Evaluation.--United States


Electronic books.

Z678 / .R793 2006

025.1