Total quality management in human service organizations /

Martin, Lawrence L.

Total quality management in human service organizations / Lawrence L. Martin. - 1 online resource (120 pages) : illustrations. - Sage human services guide ; 67 . - Sage human services guides ; v. 67. .

"Published in cooperation with the University of Michigan School of Social Work."

Includes bibliographical references.

9781452254364 (e-book)


Total quality management in human services--United States.


Electronic books.

HV95 / .M2743 1993

361/.0068/5